Margarida and I would really appreciate it if someone would follow up what happened with the lead singer of the 3rd band who played last night (don't know his name - he called himself 'a poet from Burnley').
I would say he was dismissive of us when we told him (very politely, twice) that he couldn't play the copyrighted songs on the CD he had brought in, telling us to relax and not bother about it, and calling us "jobsworths". At the end of the night we discovered his friends had drunk a bottle of Buckfast in the cafe, even though we had earlier told them they couldn't. I said to them I was "disappointed to find they had done this" (those were my exact words - I was totally non-confrontational; since it was too late to stop them, we decided just to try to make them feel guilty). He overheard and became pretty confrontational and challenging towards me, and among quite a lot else told me I was being a "Nazi".
So, just another Saturday night washing dishes, making nachos and running my fascist dictatorship.
Anyway, I think we more or less made our points and hopefully they won't bring Buckie or copyrighted music again. However, I feel he was pretty disrespectful to us as individuals, and to the Forest as a whole, and obviously the "Nazi" comment is particularly out of order (though does mean he automatically lost his argument - Godwin's law). If it hadn't been the end of the night, I think we would have asked him to leave, but I felt this wouldn't have much impact when we were asking everyone else to leave too. So I would really appreciate if someone could do some sort of follow up email or phone call.
Finally, we don't seem to have anything in writing to tell people they can't drink Buckfast in the cafe, and I actually only found out this was a rule when I did the night manager training the other day. I can change the menu text, but I think lots of people who are in for a drink at night don't look at the menu. I wonder if we should have a couple of posters about the BYOB policy on the walls too? I feel sorry for people who've bought something they can't drink because they didn't know.
[posters with rules, maybe I am an officious jobsworth]
Cheers m'dears. Here's to happier customers tonight...